SHIPPING & RETURNS

 

Shipping


The artists manage most of the artworks. Once we have received your payment, please allow 10-14 days business days for the order to ship. We will contact the artist to ship your purchased item.

Shipping fee is not included. This is because the shipping origin is from a different place so we will contact the artist on your behalf. Once the artist confirms, we will inform you about the shipping fee.

Please refer to the Japan Post website for more details about the shipping rates.

https://www.post.japanpost.jp/int/charge/list/ems_all_en.html

If you want to know the shipping fee before you purchase an item, please contact us below.

Returns

Returns We do not accept any cancellations. But please do contact us if you have any problems with your order.

If you have any questions, please message us before ordering so that we may do our best to accommodate your needs.

During the holiday season things get busy, please make sure to allow us extra time (usually two weeks in advance to be on the safe side) for items to be made, and shipped.